In the event that the damage is caused by gross negligence, the User will be liable to Hala Mobility in accordance with the Insurance Contract Law. In case of damage to a Vehicle, the responsibility of the User is limited to the amount of the agreed franchise if the Motorcycle has been used in accordance with the contract and the damage has been notified without undue delay. The limitation of liability to the amount of the agreed franchise will not apply when the User causes mechanical damage due to a driving failure, due to serious or intentional negligence.